All the bank branches – Smart ID and passport

South Africans can get their Smart IDs and passports from 30 bank branches across South Africa, and more are likely on the way.

The partnership between the Department of Home Affairs and major banks started eight years ago. South Africans book their applications or renewal appointments via the eHomeAffairs website.

They then go to a bank branch to provide their biometrics and return to collect their documents from the same branch.

Currently, Standard Bank offers the most branches where South Africans can use the service at 9.

FNB follows in second with 7, while Nedbank and Absa have seven branches that offer the service.

Discovery Bank and Investec customers can also use the system at the banks’ head offices in Sandton.

More branches are also lined up for the future.

As reported by MyBroadband, the Banking Association of South Africa’s Mark Brits said that private-public partnership (PPP) agreements are being ironed out and should be signed by the end of this month.

The PPP agreements will allow banks to deploy their staff to process applications and collections while DHA staff return to the department to help strengthen their services.

The memorandum of understanding (MOU) has also been extended by another year, allowing enough time to ensure a smooth transition and give the DHA time to finalise its legal framework so that the bank staff can handle the services.

Brits added that finalising the agreements would mean banks could start expanding their DHA-enabled branches.

South Africans should not expect a sudden surge in new branches, as the banks and the DHA still need to finalise the best locations to roll out the service.

The rollout will also require the State Information Technology Agency to connect the branches with Home Affairs systems, such as the National Population Register.

Many banks have said that they will expand the number of branches that offer the service, with Absa stating that it already has 12 branches in mind for the new service.

With the expansion still a while away, South Africans can still access the DHA services at the below 30 bank branches in South Africa:

Bank branches offering passport and smart ID services
BankAddressContact
Standard Bank (9)
Standard Bank Canal WalkShop 599, Upper Level, Canal Walk Shopping Center, Century Blvd, Century City021 529 8216
Standard Bank CenturionCnr Lenchen and Old Johannesburg Rd Centurion Lifestyle Centre012 671 4042
Standard Bank Jubilee MallShop no. 47 Jubilee Mall corner Jubliee and Harry Gwala Road Temba Hammanskraal011 351 7814
Standard Bank Kathu MallShop 62 Village Walk Shopping Centre Kathu, Hendrik Van Eck Street, Postmasburg053 723 9610
Standard Bank Killarney MallKillarney Mall, Riviera Rd, Killarney, Johannesburg011 486 0002
Standard Bank Kingsmead1 Kingsmead Way, Durban031 308 7900
Standard Bank Mitchell’s Plain PromenadeCorner AZ Berman Road And Morgenster Road, Mitchell’s Plain0860 123 000
Standard Bank Newton Park1 Pickering St Newton Park Port Elizabeth041 404 8319
Standard Bank Simmonds Street5 Simmonds St, Selby, Johannesburg.011 631 1624 / 011 639 4205
FNB (7)
FNB BurgersfortShop 55 Twin City Complex Dirk Winterbach Street Burgersfort072 457 8619 / 013 216 0098
FNB Centurion Lifestyle CentreCnr Lenchen and Old Johannesburg Rd Centurion Lifestyle Centre Centurion066 460 0530 / 012 653 2661
FNB CornubiaShop U56, Cornubia Boulevard, Cnr N2 Highway & M41, Durban031 308 7900
FNB Glen Shopping CentreShop U2, The Glen Shopping Centre, Glenvista061 495 4441
FNB GreenpointShop 1 & 2, ERF 176300, Media Quarter, Somerset Road, Greenpoint087 345 6090
FNB LynwoodShop L04 Upper-level Cnr Simon Vermooten & Lynnwood Rd Equestria Pretoria066 460 0130
FNB Merchant Place4 Merchant Place c/o Rivonia and Freedman Dr Sandton066 290 3307
Nedbank (6)
Nedbank ArcadiaShop 25, Nedbank Plaza, Beatrix Street, Arcadia066 460 0122
Nedbank Constantia Kloof16 Constantia Boulevard Constantia Kloof Roodepoort011 639 4208
Nedbank Durban North57 Adelaide Tambo Dr, Durban North, 40510800 555 111
Nedbank NelspruitShop 65 The Crossing Shopping Centre c/o Samora Machel and Madiba Drive Nelspruit081 336 5941
Nedbank Rivonia135 Rivonia Road, Sandown, Sandton066 290 3257
Nedbank St George’s MallShop 3 The Box, St Georges Mall c/o Riebeeck Street0800 555 111
Absa (6)
Absa Centurion Lifestyle CentreShop 36 c/o Lenchen and Old Johannesburg Road Centurion Lifestyle Centre Centurion066 460 0356
Absa Key West KrugersdorpShop 80 Key West Shopping Centre cnr Paardekraal Drive and Viljoen Street Krugersdorp079 900 6457
Absa Port Elizabeth682 Cnr. Bagshaw & Govan Mbeki Avenue, Port Elizabeth041 404 8319
Absa Sandton CityCnr Rivonia Road and 5th Street Sandton066 290 3314
Absa StellenboschOude Bloemhof Building, Cnr Plein And Ryneveld Streets, Stellenbosch021 809 2311
Absa TowersCnr Commissioner And Troye Streets, Johannesburg011 350 4111
Discovery Bank (1)
Discovery Bank Head Office1 Discovery Place, c/o Rivonia Road and Katherine Street, Sandton0860 998 877
Investec (1)
Investec Bank Sandown100 Grayston Dr Sandown Sandton011 286 7000